Case · Netpeak Friends Day
140 guests · Sofia
Netpeak talks to its clients every day, but mostly in calls and chats. They wanted a room. One morning when clients and partners meet the team, hear what’s new in digital marketing, and leave knowing a bit more than when they came.
Loyalty first. Learning second. And one more honest reason for account managers and clients to sit down together.
Venue
Found, negotiated, booked.
Technical production
Sound, screens, light. A clean picture from every seat.
Speaker management
Presentations, transfers, stay. One contact: us.
Hybrid broadcast
Guests who couldn’t come to Sofia joined online.
Catering
Menu, supplier, small details. Even muffins with a sign.
Badges, lanyards, banners. Everything guests see and wear.
Photo & video
Contractor briefs, supervision, quality control.
Satisfaction survey
We ask every guest, then send the numbers back.
Speakers talk to one person: us
Everything guests wear
Small details
NPS 98
Satisfaction
97%
of guests answer the survey
Loyalty
Guests meet their account managers face to face. Existing clients come back with new requests: more services, new projects.
A rhythm
The client was happy after the first event and decided to repeat it every three months. They kept that rhythm ever since.
Same format, same rhythm, no surprises. That’s what we do best.
Full room, one stage
Old friends, new contacts
Questions from the floor